Course content
The session is structured to take you from context → capability → practical planning, with a strong focus on what it takes to operationalise AI through workflows and agents.
Marketing reality check in the age of AI
what’s real, what’s noise, and why most adoption stalls
How AI changes marketing work
tasks vs decisions vs judgement, and where humans stay essential
The modern AI-enabled marketing operating model
moving from campaigns to lifecycle, from manual to continuous optimisation
Agents, not tools
what agents are, where they fit, and why they’re the next step in automation
Data, CRM & the single source of truth
why AI ROI depends on clean, connected data and agreed lifecycle definitions
Use-case design & roadmapping
identify, score, and prioritise the best opportunities for your business
Human engagement & adoption
how to bring teams with you and avoid “tool chaos”
What this means for your organisation
a realistic adoption roadmap and next-step options