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Glossary of AI Terms

Struggling to tell your LLMs from your MLOps? Our AI glossary cuts through the technical terminology with straightforward explanations of artificial intelligence concepts. Whether you're just starting your AI journey or looking to refresh your knowledge, we've decoded the language of intelligent automation to help you make smarter technology decisions.

TERMS


Artificial Intelligence (AI)

The simulation of human intelligence in machines, enabling them to learn, reason, and make decisions.

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Machine Learning (ML)

A subset of AI that enables computers to learn from data and improve performance over time.

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Deep Learning

A type of machine learning using neural networks with multiple layers to process complex data.

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Generative AI

AI models that create text, images, or other media based on learned patterns.

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Computer Vision

AI that enables machines to interpret and process visual information from images and videos.

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Reinforcement Learning

A machine learning approach where models improve by receiving rewards or penalties for actions.

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AI-Powered Personalisation

Using AI to analyse user behaviour and deliver tailored content and recommendations.

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Chatbots & Virtual Assistants

AI-driven tools that engage users through automated conversations.

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Predictive Analytics

AI-driven analysis that forecasts trends and customer behaviours based on data.

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Automated Content Creation

AI tools that generate marketing copy, social media posts, and blog articles.

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Programmatic Advertising

AI-driven automation of ad placements to target the right audience effectively.

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Sentiment Analysis

AI techniques that evaluate customer feedback and online discussions to assess sentiment.

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Conversational AI

AI-powered tools that enable natural interactions through chat and voice.

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Sales Forecasting AI

AI models that predict sales trends and revenue performance.

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AI-Driven Lead Scoring

AI-powered ranking of prospects based on conversion likelihood.

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Automated CRM Data Entry

AI automation that reduces manual data input in CRM systems.

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AI-Powered Sales Enablement

AI-driven insights and recommendations that support sales teams.

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Revenue Intelligence

AI-powered analysis of sales and marketing data to optimise revenue generation.

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Conversational Sales AI

AI-driven chat and voice interactions that assist in sales and lead nurturing.

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Natural Language Processing (NLP)

A branch of AI focused on enabling machines to read, understand, and respond to human language in a meaningful way.

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AI Ethics

The study and implementation of ethical principles in the development and use of AI systems to ensure fairness, transparency, and accountability.

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Neural Networks

A system of algorithms modelled after the human brain that is designed to recognize patterns in data.

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Robotic Process Automation (RPA)

The use of AI and software robots to automate routine, rule-based tasks within business processes.

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AI Model Training

The method of using large datasets to teach an AI model to make predictions or decisions based on patterns.

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Explainable AI (XAI)

AI designed to provide transparent and understandable explanations for its decisions and actions.

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AI-Driven Customer Insights

The use of AI to analyse customer data and deliver actionable insights to improve customer engagement and business decisions.

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