The hotel is exceptionally well connected. Birmingham Moor Street Station is a 2-minute walk; Birmingham New Street is a 10-minute walk, providing direct rail access from London Euston (around 90 minutes), Manchester, Leeds, the South West and Wales. The Midland Metro tram is conveniently located nearby at the Millennium Point stop, with services every 10–15 minutes connecting to the ICC, Jewellery Quarter, West Bromwich and Wolverhampton. Birmingham International Airport is around 15 minutes by train. For drivers, the hotel is accessible via the M6/A38(M) with discounted parking arrangements at Selfridges Moor Street and B4 Car Park.

The Clayton has 218 guest rooms (refurbished in 2020) and a dedicated conference floor with 10–11 modern meeting rooms accommodating up to 140 delegates. All meeting rooms have natural daylight, built-in AV, projectors and high-speed Wi-Fi. The on-site Grill Restaurant offers contemporary British and international dining; there's a residents' gym and full conference catering on demand.

You're a 5-minute walk from Millennium Point, 2 minutes from the Bullring shopping centre, and within easy reach of Eastside, the Custard Factory and the Symphony Hall area. The ICC and the Eastside Rooms are short walks for delegates combining the workshop with other meetings.